Donation Process

How You Can Make a Difference in the World

Step 1: Start Your Donation

The donation process begins when you submit a vehicle donation request. This can be completed through our secure online donation form or by speaking directly with one of our donation specialists by phone.

During this step, we collect basic information needed to initiate the donation, including:

  • Your name and contact information
  • Vehicle make, model, and year
  • Vehicle condition (running or non-running)
  • Current vehicle location
  • Preferred pickup time

Step 2: Schedule Free Vehicle Pickup

Once your donation request is received, our team coordinates free towing through our nationwide network of licensed and insured towing providers. Pickup is scheduled at a time and location that is most convenient for you.

Key details about pickup include:

  • Complimentary towing nationwide
  • No hidden fees or service charges
  • Pickup at your home, workplace, or another approved location
  • Most vehicles are collected within 24 to 72 hours

Step 3: Complete Ownership Transfer and Documentation

At the time of pickup, ownership of the vehicle must be legally transferred. Title requirements vary by state, and our donation specialists provide clear instructions to ensure all documentation is completed correctly.

Depending on your location, this step may include:

Providing lien release documentation, if applicable

Signing the vehicle title

Completing a release of liability

Step 4: Vehicle Evaluation and Processing

After pickup, your vehicle is transported to an authorized processing facility. The next steps depend on the condition and market value of the vehicle.

Vehicles are typically handled in one of the following ways:

  • Sold through licensed auto auctions if resale is viable
  • Dismantled and recycled responsibly if the vehicle cannot be resold

Step 5: Charitable Allocation of Proceeds

Proceeds generated from your donated vehicle are distributed to our vetted nonprofit partners. These funds help support essential programs and services, including:

  • Education and scholarship initiatives
  • Healthcare access and medical assistance
  • Support services for veterans and military families
  • Disaster relief and emergency aid
  • Environmental conservation efforts
  • Community outreach and social services

Step 6: Receive Your Tax Donation Receipt

Once your vehicle has been sold or processed, you will receive an IRS-compliant tax donation receipt. This documentation includes all required details to support your potential tax deduction.

Important information about tax receipts:

  • Receipts are typically issued within a few weeks
  • Delivery is by mail or email, based on your preference
  • Deduction amounts depend on the vehicle’s sale price or usage

What Makes Our Donation Process Different

Free towing nationwide

Clear communication at every stage

Secure handling of personal and vehicle information

Ethical and environmentally responsible processing

Strict compliance with state and federal regulations

Be Part of the Solution and Contribute Today

Make a Donation